Frequently asked questions

Everything you might want to know before booking.

Read the transcript

Interviewer: Kate, is everything written by you personally?

Kate: Yes, always. Every single read is written by me, no templates, no AI, and no assistants. And if you do not know how to word your question, just write it how it feels. I am good at reading between the lines.

Interviewer: Can we ask about another person, like a partner?

Kate: Absolutely. You can ask about a partner or anyone you are dating. The clearer and more specific your question, the more useful my answer can be. It lands directly in your inbox as a detailed written email within 48 hours, with one free follow-up.

Interviewer: Is my question completely private?

Kate: Completely. Your question and reading stay strictly between us, always. I do not share or post anything. I take your trust very seriously, and if something in your reading does not resonate, reach out. I will always work to make it right.

A note from Kate

Would you rather hear it from me?

Most people arrive here with the same three worries: will a reading actually help my situation, how personal does it get, and what exactly will I receive? I answer all three in this clip, in my own words.

0:36 · the three questions everyone asks
How does it work?
You pick a reading, fill in a short form with your question, and pay. A detailed personal reading arrives in your inbox, within 48 hours for most readings, up to 4 days for the big premium ones (with a 48-hour rush option at booking). There's nothing to schedule and no app to download.
Is everything written by you personally?
Yes, always. Every reading I send is written by me, no templates, no AI, no assistants. When you write to me, I'm the one sitting with your question.
What if I don't know how to word my question?
That's completely fine. Just write it the way it feels in your head. If it helps me to know a little background, add it, but you don't have to. I'm good at reading between the lines.
Can I ask about another person?
Absolutely. Most people do. You can ask about a partner, someone you're dating, a family member, a boss, anyone. The more specific your question, the more useful my answer can be.
How is my reading delivered?
As a detailed written email, straight to your inbox, within 48 hours for most readings, up to 4 days for the big premium ones. You keep it forever and can re-read it whenever you need to. There's nothing to schedule.
What's included in the free follow-up?
Every reading includes one free follow-up question, yours to use whenever you like after you've had time to sit with the reading. Just reply to my email with your question and I'll answer it personally.
Is my question private?
Completely. Your question and your reading stay between you and me. Always. I don't share, post, or reference client questions or readings, not even anonymously.
What if I'm not happy with my reading?
If something in your reading doesn't resonate or feels off, reach out. I take this seriously and will always work to make it right. Your trust means everything to me.
Do you offer readings in languages other than English?
At the moment, all readings are written in English. If you're more comfortable writing your question in another language, please go ahead, I can usually understand enough to work with it.
How do I pick the right reading?
If you have one clear question, the 3-Card Tarot Reading is usually the best place to start. If your situation involves another person and has a lot of history, the 10-Card Love Reading gives you more room. The Full Life Blueprint is for when you want everything, it's the deepest reading I offer.
What's the difference between a tarot reading and astrology?
Tarot speaks to where you are right now, your energy, your question, the moment. Your birth chart gives me your personal blueprint, your nature and your patterns, and astrology reads the sky's timing against it: which chapters are opening and closing for you. They work beautifully together, which is why I use them all in most of my deeper readings.
Do you offer refunds?
Please see the Refund Policy page for full details. Because every reading is written personally for you, I don't offer refunds once the reading has been sent. If you have a concern before your reading arrives, please get in touch.
Whenever you're ready

Still have a question?

Write to me directly, I read every message myself, and you'll hear back within 48 hours.

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